Privacy Policy
This Privacy Policy describes how Pyrodrone Inc. (“Pyrodrone,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our website or otherwise interact with our products and services (collectively, the “Services”).
Our Services are powered by Shopify, which enables us to provide a secure and efficient shopping experience. By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy. If this Policy conflicts with our Terms of Service, this Policy controls regarding how we handle your personal information.
1. Personal Information We Collect
When we use the term “personal information,” we mean any information that identifies, relates to, describes, or could reasonably be linked to you. We may collect or process the following categories of information:
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Contact Information: Name, billing and shipping addresses, phone number, and email address.
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Payment Information: Credit/debit card details, payment confirmations, and transaction data. (Payment processing is handled securely by third-party processors; Pyrodrone does not store your full card number.)
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Transaction Information: Products viewed, added to cart, purchased, returned, or exchanged.
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Communications: Content of customer service inquiries or messages you send to us.
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Device and Usage Data: IP address, browser type, device identifiers, operating system, referring URLs, and usage analytics.
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Cookies and Tracking Data: Collected through cookies and similar technologies to improve user experience and marketing relevance.
Note: Pyrodrone does not collect or store account passwords, as all customer account authentication is handled by Shopify’s secure platform.
2. Sources of Information
We collect personal information from:
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Directly from you: When you create an account, place an order, or contact us.
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Automatically: Through cookies, pixels, and similar technologies when using our Services.
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Third-party partners and service providers: Such as Shopify, analytics providers, payment processors, and marketing platforms.
3. How We Use Personal Information
We use your information to:
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Provide and improve our Services: Fulfill orders, process payments, ship products, and manage your account.
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Communicate with you: Provide order updates, respond to inquiries, and deliver customer support.
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Marketing and advertising: Send promotional communications and display relevant ads. You can opt out of these at any time.
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Security and fraud prevention: Detect, investigate, and prevent fraudulent or unauthorized activity.
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Legal compliance: Comply with laws, regulations, and lawful requests from authorities.
4. How We Disclose Personal Information
We may share personal information with:
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Service providers and vendors: Such as Shopify, payment processors, shipping carriers, and IT providers.
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Marketing partners: To deliver targeted advertising, subject to your opt-out rights.
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Affiliates and subsidiaries: Within the Pyrodrone corporate group.
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Legal or regulatory authorities: When required by law, to protect our rights or investigate potential misuse.
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Business transfers: In connection with a merger, acquisition, or sale of assets.
5. Relationship with Shopify
Our Services are hosted by Shopify Inc., which may collect and process information in connection with your use of our website and checkout process.
Shopify may process your data globally. To learn more about how Shopify handles your personal information, please visit Shopify’s Privacy Policy.
6. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
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Enable website functionality
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Analyze traffic and improve usability
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Personalize shopping experiences and promotions
You can manage or disable cookies in your browser settings, but doing so may affect site functionality.
7. Children’s Privacy
Our Services are not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a minor has provided us data, please contact us to request deletion.
8. Security and Retention
We implement commercially reasonable safeguards to protect your data. However, no system is completely secure, and transmission of data over the internet is at your own risk.
We retain personal information only as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
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Right to Access / Know – Request details about the personal data we hold about you.
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Right to Delete – Request deletion of personal data, subject to exceptions.
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Right to Correct – Request correction of inaccurate data.
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Right to Opt Out – Opt out of sale or sharing of personal information for targeted advertising.
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Right to Portability – Request a copy of your data in a portable format.
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Right to Non-Discrimination – You will not be discriminated against for exercising your privacy rights.
To exercise your rights, contact us at support@pyrodrone.com or by mail at 20610 Plummer Street, Chatsworth, CA 91311. We may require verification of your identity before processing requests.
You may also designate an authorized agent to submit requests on your behalf, provided that the agent can demonstrate your authorization.
10. California Consumer Privacy Act (CCPA/CPRA) Notice
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your personal information.
Categories of Personal Information Collected:
In the past 12 months, Pyrodrone Inc. has collected the categories of personal information listed in Section 1. We collect this information for the business purposes described in Section 3.
Categories of Third Parties to Whom Information is Disclosed:
We may disclose personal information to service providers (e.g., Shopify, payment processors, logistics companies, marketing vendors) for business purposes. We do not sell personal information as defined by the CCPA, nor do we share personal information for cross-context behavioral advertising without the ability to opt out.
California Privacy Rights:
As a California resident, you have the right to:
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Request access to personal information we have collected about you
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Request deletion of your personal information
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Request correction of inaccurate information
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Request disclosure of categories of personal information shared or disclosed for business purposes
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Opt out of the sale or sharing of your personal information (if applicable)
You may exercise these rights by contacting us at support@pyrodrone.com or by mail at the address listed above.
We will verify your identity and respond in accordance with California law.
Pyrodrone Inc. does not sell or share personal data for monetary gain and does not have actual knowledge of selling or sharing data of individuals under 16 years of age.
11. International Transfers
Your personal information may be transferred to, stored, and processed in countries other than your own. Where required by law, we implement appropriate safeguards such as Standard Contractual Clauses.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated “Last Updated” date. Significant changes will be communicated as required by applicable law.
13. Contact Us
If you have any questions or wish to exercise your privacy rights, contact:
Pyrodrone Inc.
20610 Plummer Street
Chatsworth, CA 91311
United States
Email: support@pyrodrone.com
